Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Your privacy is important to us. This Privacy Policy outlines how Query Health, Inc. ("we," "our," or "us") collects, uses, and protects your information when you use our website (“Site”), which allows interested parties to find information relating to our AI-driven medical solutions (“Services”). By accessing or using the Site, you agree and consent to the terms of this Privacy Policy as well as our Terms of Service. If you do not agree, please do not use the Site. 

1. Information We Collect 

1.1 Contact Information: We collect personal information you submit when you contact us, including your name, email address, phone number, and any notes or documents submitted via our contact form (collectively, “Personal Identification Information”). 

1.2 Usage Data: We collect non-personal information about how you interact with the Site, such as your IP address, browser type, and access times. IP addresses and usage data are collected to enhance the user experience, ensure security, and analyze Site performance.

1.3 Cookies and Analytics Data: We use cookies to improve user experience, analyze site traffic, and remember preferences. You can control your cookie preferences through your browser settings.

1. How We Use Collected Information

We use the information collected for the following purposes:

2.1 Communication: We may contact you to communicate with you to respond to inquiries or provide information about our Services.

2.2 Improvement and Customization: We analyze usage data to enhance the Site and customize your experience.

2.3 Legal Compliance: We use your Personal Data to comply with legal obligations and enforce our Terms of Service.

1. How We Protect Your Information

We implement industry-standard security measures to protect all information submitted to us. This includes encryption of sensitive data, secure servers, and regular security reviews. However, no system is entirely secure, and we encourage users to take precautions when sharing information online.

1. Sharing Your Personal Information

We do not sell, trade, or rent your Personal Identification Information to others. However, we may share information in the following cases:

4.1 Service Providers: We share the collected information with trusted third-party service providers who help us operate the Site or provide our Services.

4.2 Legal Requirements: We may disclose your Personal Identification Information if required by law or in response to valid legal requests.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Identification Information may be transferred as part of the transaction.

1. Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage users to review the privacy policies of any external sites they visit.

1. Data Retention 

We retain the information you provide, including Contact Information and any submitted notes or documents, for as long as necessary to (1) respond to inquiries; (2) maintain communication with you; and (3) comply with legal and regulatory requirements. When no longer needed, your information will be securely deleted or anonymized.

1. Your Rights

7.1 As we operate under U.S. privacy laws, the rights available to you are those granted under applicable federal and state laws, such as the California Consumer Privacy Act (CCPA) or other similar legislation. These rights may include:

• The Right to Access: You may request a copy of the personal information we have collected about you.
• The Right to Know: You may request details about the categories of personal information we collect, the purposes for which it is used, and whether it has been shared.
• The Right to Request Deletion: Under certain circumstances, you may request that we delete personal information we have collected, subject to specific legal exceptions.
• The Right to Data Portability: In certain cases, you may request that we provide your data in a structured, commonly used, and machine-readable format.
• The Right to Opt-Out of Sales: If applicable, you can opt-out of the sale of your personal information.

7.2 Scope and Applicability: These rights are not absolute and may apply only to the extent that certain legal thresholds are met. For instance:

• Some rights may not apply if the information we collect does not meet certain thresholds (e.g., the size of our data operations, nature of data collected, or if the data is anonymized).
• In cases where exemptions under applicable laws apply, your rights may be limited.

To exercise your rights or inquire about their applicability, please contact us at the email address indicated below. We will review your request and respond within the timeframes required by the relevant laws.

1. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will delete it promptly.

1. Changes to this Privacy Policy

We reserve the right to update this policy at any time. If changes occur, we will notify users by updating the “Effective Date” and posting the revised Privacy Policy on this page. We encourage you to review this page periodically to stay informed about how we protect your information.

1. Contacting Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@queryhealth.ai